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FeaturesChannel After Sales Servicing
Channel After Sales Servicing
Enable after sales support network to be more closer and accessible to customers.
Warranty Registration
Enable registration of warranty at the point of sale by empowering the retail partners
Warranty Validation
Validate warranty status based on warranty registration date from mobile, web and SMS
Customer Complaints
Registration customer complaints and track until resolution
Service Tickets
Register customer requests as service tickets and track till completion
Service Performance Analysis
Analyse customer satisfaction by type of issues and ticket turn around time